Terms & Conditions
Effective Date: October 9, 2026
Welcome to Service Stays.
These Terms & Conditions (“Terms”) govern your use of the Service Stays, LLC (“Service Stays,” “we,” “us,” or “our”) website, online services, and electronic communications.
By accessing or using our website or services, you agree to these Terms, subject to applicable law.
1. About Service Stays
Service Stays provides residential rental housing and related property-management services.
Our services may include rental inquiries, resident communications, maintenance coordination, lease administration, payment processing, and other property-related activities.
Certain services may be supported by automated technology, including artificial intelligence, under Service Stays’ direction.
2. Website and Service Use
You agree to use our website and services only for lawful purposes.
You may not attempt to interfere with our systems, gain unauthorized access to accounts or information, or misuse our communications channels.
Information provided through our website is intended for general informational purposes unless expressly incorporated into a separate written agreement.
3. Rental Agreements and Property Services
Rental applications, leases, security deposits, rent payments, maintenance responsibilities, and other tenancy matters may be governed by separate agreements and applicable law.
These Terms do not replace or modify any executed lease agreement.
If these Terms conflict with an applicable lease or mandatory legal requirement, the lease or applicable law will govern to the extent required.
4. Electronic Communications
By providing your contact information, you acknowledge that Service Stays may communicate with you through appropriate channels regarding inquiries, applications, rental properties, maintenance, or other business matters.
Optional SMS communications are governed by the consent requirements and messaging terms below.
5. Service Stays SMS Messaging Program
Program Name: Service Stays Property Management Notifications
Program Description
Service Stays offers an optional SMS messaging program for residents, prospective residents, and other authorized contacts.
Messages may include:
- Maintenance request acknowledgments and updates
- Repair scheduling and appointment confirmations
- Property access coordination
- Leasing inquiries and application-related information
- Move-in and move-out coordination
- Resident account and property-related notifications
- Customer-service communications
Messages may be generated or assisted by Service Stays’ automated property-management systems.
Consent
By affirmatively opting in to the Service Stays SMS program, you agree to receive text messages related to the purposes described above at the mobile number you provide.
Consent is not a condition of renting a property, purchasing goods or services, or otherwise doing business with Service Stays.
Message Frequency
Message frequency varies depending on your rental activity, maintenance requests, appointments, and other property-management needs.
Message and Data Rates
Message and data rates may apply according to your mobile carrier and service plan.
Opt-Out Instructions
You may cancel SMS communications at any time by replying STOP to a Service Stays text message.
After you opt out, you may receive one final confirmation message. No further messages will be sent through that SMS program unless you opt in again.
Help and Support
Reply HELP for assistance.
You may also contact Service Stays through the contact information provided at:
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
We respect your privacy.
Mobile phone numbers and SMS opt-in consent information will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
For additional information, please review our Privacy Policy:
6. Payments and Transactions
Certain services may involve rent payments, deposits, fees, or other financial transactions.
These transactions may be processed through third-party payment platforms and may be subject to separate agreements, disclosures, and applicable laws.
Service Stays does not guarantee the uninterrupted availability of third-party payment systems.
7. Maintenance and Property Communications
Residents may use authorized communication channels to submit maintenance requests or report property concerns.
Service Stays may use automated systems to acknowledge requests, coordinate service providers, or provide updates.
For immediate emergencies involving threats to life or safety, contact the appropriate emergency services. Electronic communications and automated systems should not be relied upon as a substitute for emergency assistance.
8. Third-Party Services
Our website and services may integrate with third-party platforms for property management, communications, payments, scheduling, or other operational functions.
Use of those platforms may be subject to their separate terms and privacy policies.
9. Intellectual Property
Website content, branding, logos, text, and other materials owned by Service Stays are protected by applicable intellectual property laws.
You may not reproduce or commercially exploit these materials without appropriate authorization.
10. Disclaimer of Warranties
To the extent permitted by applicable law, our website and general online services are provided on an “as available” basis.
We do not guarantee that website functionality, electronic communications, or third-party integrations will always be uninterrupted or error-free.
Nothing in these Terms limits rights or protections that cannot lawfully be waived, including applicable tenant rights.
11. Limitation of Liability
To the extent permitted by applicable law, Service Stays is not responsible for losses arising solely from temporary website interruptions, electronic communication delays, or third-party technology failures.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
12. Changes to These Terms
We may update these Terms periodically to reflect changes in our services, operations, or legal requirements.
The effective date at the top of this page indicates when these Terms were last updated.
13. Contact Information
Service Stays, LLC
Website: https://service-stays.com
For questions regarding these Terms or our services, please contact us using the contact information provided on our website.
